Shipping policy

SHIPPING POLICY

Shipping Destinations

Hollow & Hearth currently ships to all 50 United States.

Shipping Cost

We offer free standard shipping on all U.S. orders.

Estimated Delivery Time

Most orders arrive within approximately 8–14 calendar days from the date the order is placed. Delivery times are estimates and may vary due to the destination, seasonal demand, weather conditions, or carrier delays.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available. Please allow a few days for tracking updates to appear.

Incorrect Shipping Address

Please check your shipping information carefully before completing your purchase. If you notice an error, contact us as soon as possible. Once an order has been processed or shipped, we cannot guarantee that the delivery address can be changed.

Delayed, Lost, or Damaged Orders

If your order has not arrived within 30 days, or if it arrives damaged, please contact us through our Contact page and include your order number. We will investigate the issue and assist you.

Returns and Refunds

For information about returns, cancellations, and refunds, please review our Return and Refund Policy.